lenmeloans.com is not affiliated with Lenme Inc. We cannot access your Lenme account, cancel your subscription, or check the status of a Lenme request. Use the official channels below for anything involving your Lenme account.
Official Lenme contact details
| Channel | Contact | Best for |
|---|---|---|
| Phone | (844) 426-6606 | Urgent account or payment issues |
| [email protected] | Account questions, partnership inquiries, documentation | |
| Help center | help.lenme.com | Self-service articles on the loan process, funding timelines, verification |
| Contact page | lenme.com/contact-us | General inquiries |
| In-app | Support/chat inside the Lenme app | Fastest for logged-in users |
| Social | @lenmeapp on Instagram; Lenme on LinkedIn | Not for account issues |
Lenme does not publish formal support hours. Based on user reports, email replies can take one or more business days; in-app support tends to be faster. Phone is the best choice for time-sensitive problems such as a failed repayment debit.
Common Lenme support issues — and where to go
Cancel the Lenme subscription
The subscription is billed by Apple or Google, so cancel it in your phone, not in the Lenme app. iPhone: Settings → your name → Subscriptions → Lenme → Cancel. Android: Google Play → profile → Payments & subscriptions → Subscriptions → Lenme → Cancel. Cancelling stops renewal; it does not refund the current period automatically.
Request a refund for a subscription charge
Apple: reportaproblem.apple.com → find the Lenme charge → Request a refund. Google: play.google.com/store/account → Order history → Request a refund. Contact Lenme at [email protected] as well if the charge relates to a loan that was never funded.
My request has no offers
Support can confirm your request is live but cannot force investors to fund it. Practical fixes: lower the amount, raise the rate to match the feed, clean up bank activity, or run a parallel request through an independent lender network like ours. See how long Lenme takes.
Verification keeps failing
Use a current government ID, ensure your legal name matches your bank account, and link your primary account (the one receiving income). Email [email protected] with screenshots if the loop continues.
A repayment debit failed
Call (844) 426-6606 the same day. Lenme handles collection on behalf of the investor; returned payments can trigger fees from both Lenme and your bank, and repeated failures can be reported to credit bureaus or sent to collections per your agreement.
Loan or cash advance login problems
See our Lenme login help page for password resets, locked accounts, and device changes.
Escalating a complaint beyond Lenme
- Consumer Financial Protection Bureau (CFPB): consumerfinance.gov/complaint — Lenme must respond to complaints filed here.
- Your state attorney general consumer protection office.
- Trustpilot (trustpilot.com/review/lenme.com) and app-store reviews, where Lenme can reply publicly.
- Your bank, if an unauthorized debit occurs.
Contacting lenmeloans.com
For questions about our site or a request you submitted through our form, email [email protected]. If you already accepted a loan from a lender in our network, contact that lender directly using the details in your agreement — they service the loan, not us.
Tired of waiting on support and investors?
Submit one free request to our lender network and get an answer in minutes.
Frequently asked questions
What is Lenme's phone number?
Lenme lists (844) 426-6606 on its contact page. lenmeloans.com is not Lenme and cannot help with Lenme accounts.
What is Lenme's customer service email?
[email protected]. The help center is at help.lenme.com.
How do I cancel my Lenme subscription?
Cancel through your phone's subscription settings (Apple ID Subscriptions on iPhone, Google Play Subscriptions on Android), because billing runs through the app store.
Does Lenme have live chat?
Lenme offers in-app support, which users report is faster than email. There is no public web chat at lenme.com at the time of writing.
Can lenmeloans.com check my Lenme loan status?
No. We have no access to Lenme systems. Check the app or contact Lenme directly.
Sources
Facts on this page were checked against the following sources on 2026-10-27. Links open in a new tab.